01Your rights
- Right to be informed
- You have the right to be told how we use your data. Our privacy notices do this.
- Right of access
- You have the right to get a copy of your personal data and information about how we use it. This is usually called a subject access request.
- Right to rectification
- You have the right to have inaccurate data corrected and incomplete data completed.
- Right to erasure
- You have the right to have your data deleted in some circumstances. We may need to keep some records by law, for example payroll records and records we must keep under the Conduct Regulations 2003.
- Right to restrict processing
- You have the right to ask us to limit how we use your data, for example while we check whether it is accurate.
- Right to data portability
- You have the right to receive data you gave us in a commonly used electronic format, or have it sent to another organisation, where we use it on the basis of consent or contract.
- Right to object
- You have the right to how we use your data on the basis of legitimate interests, and to stop direct marketing at any time.
- Right to withdraw consent
- You have the right where we rely on consent, such as job alerts or cookies, at any time. This does not affect anything we did before you withdrew it.
- Rights about automated decisions
- You have the right not to be subject to significant decisions made solely by automated means. We do not make such decisions.
- Right to complain
- You have the right to us, and to the Information Commissioner’s Office.
02How to make a request
You can make a request in any way, including by phone, email, letter or social media. The quickest way is our online form below, or email info@kingsburypersonnel.com. You do not need to use the words “subject access request”.
- It is free. We may only charge a reasonable fee if a request is clearly unfounded or excessive.
- We may need to confirm your identity before we release any data. We will ask for no more than we need.
- We will respond within one month of receiving your request, or of confirming your identity. If your request is complex, we may extend this by up to two further months and will tell you why within the first month.
- We will carry out reasonable and proportionate searches for the information you ask for.
03 Make a request online
04Complaints about how we use your data
If you are unhappy with how we have used your personal data, you have the right to complain to us. Email complaints@kingsburypersonnel.com, use our online form, or follow our complaints procedure. We will acknowledge your complaint within 30 days (in practice we aim for 2 working days), look into it properly, keep you updated and tell you the outcome without undue delay.
You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113. The ICO will usually expect you to have raised the complaint with us first.